We know how important it is to keep track of your energy use. Why can’t I view MyEnergy usage in the ‘British Gas Energy’ app?
If your tablet or phone doesn’t support our app, don’t worry – you can still keep an eye on your account, book an engineer, and do a whole lot more on our website. Our app is supported by Apple devices (iOS version 10.0 and above) and Android devices (version 6.0 and above). You can also keep a close eye on your balance and look back over your payment history from the past 24 months. What’s more, you can save card details for faster payments, and pay by Apple or Google Pay. So we’ve made it quick and easy on our app.
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